Shipping Policy

  • Processing Time: 1-2 business days for order confirmation, customization, quality check, and packaging.
  • Shipping Times:
    • UAE: 1-2 working days
    • USA, UK, Europe: 5-8 business days
    • Australia, Rest of the World: 5-12 business days
  • Warehouse Hours: Monday to Friday (orders placed over the weekend are processed Monday).
  • Tracking: You will receive a tracking link once your order ships.
  • Shipping Delays: External factors like customs or weather may occasionally cause delays.
  • Customer Support: Reach us at solenedubai@gmail.com (Mon-Fri, 9 AM - 5 PM).

By placing an order, you agree to these shipping terms.

Thank you for choosing Solene.